|| ORDER-TAKING SERVICES ||

A critical aspect of your direct marketing campaign or online initiative is the ability to accept customer orders. When a potential customer has made a decision to purchase, you need to provide multiple support channels for that customer to place an order efficiently, simply, and in a friendly environment.

Deals Jamaica's order taking services enable your customers to place an order by simply calling a toll free number – included as a value added service to you. We can handle any call volume and any size of product catalog, from a single product to large catalog order taking on a 24/7/365 basis.

Order taking specialists
Our well-trained call center agents are certified Order Taking specialists before they ever take a call for you. This means that there is always a sales focus to every call that comes into the call center. Deals Jamaica strongly believes that you must capitalize on every possible sales opportunity for your direct marketing campaign or online initiative in order to be a success. It is our mission to increase the percentage of calls that convert to sales, without sacrificing the purchase experience of the caller. 

Streamline your sales channels

Our web-enabled call center terminals enable our call center agents to enter your caller’s orders through your existing e-Commerce website, streamlining your sales and fulfillment reporting channels. If you do not have an existing e-Commerce page, we’ll build one for you to allow for the convenience of real-time credit card processing, inventory tracking, and integration with your fulfillment house. In addition, our order taking agents can answer any Frequently Asked Questions as well as “up sell” potential customers by using the Deals Jamaica expert system.

Secure data delivery

Deals Jamaica realizes that trust is the basis of any good business relationship. You and your customers can take comfort in our proven live order taking services and securely deliver that order information to you or your fulfillment house. Whether through our client’s secure e-commerce site, or through secure encrypted email, FTP, or our online order taking application, we provide the most secure transactions in our industry. Follow this link to learn more about our Security procedures.

Maximize your marketing potential, and increase your profit on each sale by providing your customers with a North America-wide order taking solution. Remember a missed call is a missed order!